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Project Charter & Plan

FoodSight: the missing benchmark for F&B

An intelligence and benchmarking platform for restaurant operators. Hotels have STR, HOTSTATS and revenue management. Restaurants have nothing. FoodSight closes that gap, starting in Dubai.
Sponsor  Nitin Thariyan Product & AI lead  Ritta Sachin Prepared  9 August 2026 Status  Concept validated, build in progress
0
direct competitors in the UAE F&B benchmarking space
6
anchor operators to land before the rest follow
1,000+
F&B outlets in the Dubai target universe
Dubai
first market, then Abu Dhabi, Sharjah and beyond
The opportunity

A category with no incumbent

Hotel operators run on shared intelligence: STR for the market, HOTSTATS for the P&L, revenue management for pricing. Restaurant operators fly blind. There is no equivalent in F&B, in Dubai or anywhere in the region.

The US has one reference point, Black Box Intelligence, and it took years of grind to accumulate the data. The UAE market is younger and more disparate, which is exactly why the door is still open. Whoever does the hard work of signing the first operators owns the category.

It is a no-brainer. There is no revenue management system, no STR, no HOTSTATS in F&B. If it could come up, you can buy it. No doubt about it. Guido de Wilde, advisory session, 8 Aug 2026

Guido validated the thesis without hesitation and pressure-tested it in the right places: is anyone already here, why has no one built it, and is there enough comparable density for a benchmark to mean something. The answers held. His one caution is that this is a long, high-touch sell, covered under Risks below.

Where it came from. The idea started with Sudhin Siva, who saw the gap and shaped the give-to-get commercial model. Anindo Banerjee and Daryanand Shetty then blessed the architecture and set the Microsoft Fabric direction. Guido de Wilde validated the thesis, and Harry Johnson sharpened the go-to-market. Their input runs through the sections below.

Charter

Vision, scope and objectives

Vision

Become the shared intelligence layer for F&B operators. Give each operator revenue-grade insight on their own data first, then build the industry benchmark the market has never had.

In scope

  • Standalone and multi-brand restaurant operators (non-hotel)
  • P&L and POS data, ingested via API or a simple export
  • An operator dashboard: revenue models, menu engineering, predictive insight, natural-language "ask your data"
  • An aggregated, anonymised benchmark once contributory data supports it
  • Dubai first, as a controlled proving ground

Out of scope (for now)

  • Hotel F&B outlets
  • Reservations or seating management (OpenTable territory)
  • Hosting or owning the operator's raw data
  • Pricing and packaging, deferred until concept and demand are proven
  • Markets beyond the UAE, held for phase two

Objectives

The wedge

Land as a dashboard, not as a benchmark

Operators will not hand over data for a benchmark on day one. So we do not ask them to. We lead with a dashboard that gives them insight on their own data they have never had, then accumulate toward the benchmark. Every major benchmarking player did the same, entering as a POS or aggregator first.

Product

A dashboard with charisma

A strong, standardised template with real presence: infographics, league tables, an executive summary, and budget and prior-period comparisons. Revenue-management models, menu engineering, predictive prompts, and a plain-English "ask your data" layer on Fabric-connected data.

Architecture

Secure by design

Built on Microsoft Fabric, connected to the operator's own Fabric. An LLM never touches a source database: data flows source, to a curated data lake, to an MCP layer, to the AI and front end. Each operator is fully isolated, raw data is never exposed, and the benchmark surfaces only aggregated figures over a minimum basket.

Model

Give to get

Operators contribute their data to unlock benchmarks, rather than buy access without contributing. The dashboard is the reason to contribute in the first place.

Sharpening the pitch · from Harry Johnson's session
  • Beat their internal benchmarking. Big operators already compare outlet to outlet inside their own portfolio, and call that winning. Our line: that is not the full story. We compare you across operators, Starbucks against Tim Hortons and Costa, which they cannot do today.
  • Lead with the reports, not the benchmark. The market will not wait a year for data to mature. Deliver value in month one: revenue against the last three months, the impact of upselling, which part of the offer improved. The benchmark is the payoff, not the opening line.
  • Every report earns an executive summary. Strong data that speaks for itself, an AI layer for flexibility and insight, and a plain-English summary that states the month's observation and opens a dialogue.
Market

Target the big houses first

The thesis is concentration. Land roughly six large operators and the long tail of 1,000-plus outlets follows, because the benchmark only becomes useful once the anchors are in. Dubai first, with micro-market granularity such as JLT versus Marina, then Abu Dhabi and Sharjah.

Team & network

Who is doing what

Nitin Thariyan

Sponsor and business development. Owns the operator relationships, the pitch and the founding-cohort push.

Ritta Sachin

Product and AI/analytics lead. Builds and demos the platform, the data architecture and the dashboard.

Sudhin Siva

Originator. Seeded the concept, shaped the give-to-get commercial model, and opens the Shamal channel.

Anindo Banerjee

Architecture advisor. Set the data-platform mandates and the anchor-cohort logic, from an enterprise IT lens.

Daryanand Shetty

Data-platform advisor. Microsoft Fabric SME. Steered the backend onto Fabric.

Guido de Wilde

Champion. Validated the concept and is opening doors to F&B operators through his network.

Max (Guido's Head of F&B)

Connector. Knows the operator landscape and can shape the target list. Meeting to be arranged by Guido.

Shamal · Sameer Tandon & Marc Smart

First data partner. Bringing Shamal's F&B estate into the benchmarking play. Sudhin already warm.

Harry Johnson · Tierra

Strategist and connector. Sharpening the go-to-market and opening doors, including Stefan Breg and Kevin. Deep operator and mall-market knowledge.

Stefan Breg · Keane

Advisor. Ex-Starwood F&B, now consulting. High-level read on the concept and the market.

Kevin (Bangkok)

Commercial connector. Industry-embedded across Thailand and the Far East, introduced by Harry. The commercial overlay to the data and industry expertise, and a bridge to phase-two expansion.

Risks

What could slow us, and the answer

RiskMitigation
Operators reluctant to share dataLead with the dashboard value on their own data. Secure Microsoft architecture, raw data never exposed, give-to-get contributory model.
Long, high-touch sales cycle
Guido's main caution
Qualify genuine interest in the room and set the next meeting date on the spot. Run a tight, sequenced cohort push rather than a broad spray.
"We will build it ourselves"
operator IT teams
Position as the benchmark custodian and partner, not a report-builder. Anyone can query their own data; only we hold the cross-operator benchmark. Differentiate on think-with-AI: natural-language query and predictive insight an in-house BI team does not deliver.
Thin benchmark validityEnsure enough comparable concepts per cohort before publishing. Release only aggregated numbers over a minimum basket. Keep the benchmark format stable over time, Gartner-style, so credibility compounds.
Credibility from a standing startSecure a high-profile anchor early so the pitch can borrow its trust, per Guido's advice.
Confidentiality in the demoKeep the line clear: first-party reports show only the operator's own data; the benchmark shows only aggregated figures. Never share commercially sensitive cross-operator detail. Each operator is isolated inside Microsoft.
Third-party data sourcesTreat data sourcing as a commercial decision, not just a technical one. For any aggregator or provider, ask who owns it, is it free, how is it qualified, and what it costs us in commercial position.
Pricing pressureDeferred by design. Prove concept and demand first, then package.
Plan

Next steps

1
Nitin

Trigger the Max introduction

WhatsApp Guido the reminder he asked for, to set up the session with his Head of F&B, Max, who can shape the target-operator list. Meeting: Nitin, Ritta, Guido and Max.

2
Nitin · Ritta

Bring Shamal in as first data partner

Use the Wednesday session to connect FoodSight to Shamal's Fabric, without hosting their data, and use an industry dataset for day-one benchmarking.

3
Nitin · Ritta

Take the advisory read from Stefan Breg

Wednesday advisory call. Get his honest read on the concept, the design points to sharpen, and a first set of introductions and targets.

4
Ritta

Finish v1 of the platform

Lift the dashboard to Harry's bar: a strong standardised template with infographics, an executive summary, and budget and prior-period comparisons. Add the revenue-management models, lock the FoodSight identity, and polish the ask-your-data and predictive views before approaching the anchor cohort.

5
Nitin

Secure a credibility anchor

Land one high-profile operator willing to be named as backing the concept, so every subsequent pitch carries borrowed trust.

6
Nitin · Ritta

Build and sequence the founding-cohort list

Firm up the six anchor targets, warm-first, and work them one by one toward a signed data contribution.

7
Harry · Nitin

Bring Kevin (Bangkok) in

Once v1 is where Nitin is happy, Harry shares the stack with Kevin for his commercial read and introduction, then set a proper joint meeting. Also a bridge to phase-two Thailand.

This week

Wed 12 Aug · 11:00FoodSight × Shamal · Sameer Tandon & Marc Smart. First data partner.
Wed 12 Aug · 16:30FoodSight advisory · Stefan Breg (Keane), with Ritta. Honest read and intros.
OngoingGuido to arrange the Max session once Nitin sends the reminder.
Early next weekHarry to load the stack to Kevin (Bangkok) and set a meeting.